Here is a list of frequently asked questions and the answers to them. If the answer to your question isn't found here, scroll to the bottom to contact the HOA directly.
How do I pay my monthly HOA dues?
Click here to go to our page on paying dues.
How do I inform Security who will be in my condo?
If you are simply arranging for a parking pass and telling security about a guest, you can fill out and submit our Parking Pass/Occupancy Notification form. If you are needing to have security release a key to someone, you will have to fill out and submit a Key Release Form. Both forms can be found on our Forms & Documents page and have instructions for submitting them as part of the form.
Do I need to do anything before I have a contractor come in to perform work on my unit?
Yes! Per the bylaws, any contractor working on any unit in the complex needs to have a signed Contractor Guidelines agreement on file with the HOA. This can be found on our Forms & Documents page and must be returned in person or physically mailed to the HOA office or HOA designated representative. No work should begin before this form is on file with the HOA.
How do I give permission to release a key to my condo to someone else?
If you are needing to have security release a key to someone, you will have to fill out and submit a Key Release Form. This can be found on our Forms & Documents page and has instructions for submitting it as part of the form.
How can I send a suggestion to the HOA board? Where do I report problems with the website?
Go to our Contact HOA section, fill out the online form and hit the email button. The suggestion will be routed to the appropriate persons.
How do I update my contact information with the HOA?
In order to create or update your contact information you will have to fill out and submit a Contact Information Change Form. This can be found on our Forms & Documents page and has instructions for submitting it as part of the form.
Where can I find information to satisfy the mortgage company's annual request for insurance certificates?
Please contact our property management company using the details below for this information.
Etheredge Property Management
3206 Palmer Hwy
Texas City, TX 77590
409-945-2577
epm2577@aol.com
Do you have a channel listing for basic cable in our building?
We do! Though the most up-to-date listing can always be found on the provider's site, we do have the current (as of November 2018) line-up listed in PDF form on our Forms & Documents page or you can get there directly with this link: 2018 Xfinity Channel Line-Up
Where can I find the gate and security codes listed to save for myself or give to my guests?
We apologize, but due to security concerns we no longer publish the gate codes openly on the internet. If you would like a copy of the current gate codes, please contact the HOA using the contact form here and we will be happy to verify your identity then email you the codes.
Didn't find the answer?
The HOA might be able to help. Contact us via our web form and we'll get back to you as soon as possible.